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Whether you have questions about cold plunges, saunas, or your recent order, our team is ready to assist.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days and arrive within 5 to 8 business days. Free shipping is available on most orders within the Continental U.S., excluding Alaska and Hawaii.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your delivery status in real time through the carrier's website.
What is your return policy?
We want you to feel confident in your purchase. If your cold plunge, sauna, massage chair, or red light therapy panel does not meet your expectations, please contact our team to discuss return or exchange options within the eligible window.
Can I exchange my product for a different model?
Yes, exchanges are available for eligible items. Reach out to our support team with your order number and the model you are interested in, and we will walk you through the process.
What kind of power supply do your infrared saunas and red light therapy panels require?
Most of our infrared saunas and red light therapy panels operate on a standard household outlet. Specific electrical requirements are listed on each product page, and our team is happy to help you confirm compatibility before you order.
How do I choose the right cold plunge or massage chair for my space?
Each product page includes detailed dimensions and space recommendations. If you are unsure which model fits your home or wellness room, send us a message with your available space and we will suggest the best option.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our wellness specialists aim to reply to every inquiry within one business day.
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Curated Quality
Every cold plunge, sauna, massage chair, and red light panel is selected for lasting performance and craftsmanship.
Free Continental Shipping
Owned and operated by Restore Wellness Living, we offer free shipping on most orders within the Continental U.S.
